The Fun Guide to Mapping Your Customer Journey
As a holistic business owner, your heart is set on healing and helping others thrive. But when it comes to marketing and sales, it can sometimes feel like you’re lost in a maze. Let’s make this easy and fun with a concept called the "customer journey"—a clear path that leads potential clients from curious newcomers to loyal advocates. It’s like laying out a 'stepping stone' map that leads to a destination where your business can flourish.
Read more: The Holistic Business Guide to a Successful Customer Journey
G'day,
I wanted to explain the benefits of adding a business assistant trained in specific tasks like lead collection, call scheduling, invoice management, and follow-up communications.
Here are 7 key points:
Understanding the benefits of the Chet Holmes' Buyer Pyramid
On page 117 of IN DEMAND B.O.S.S. Business Operating Success Systems to Help You Get Organised & Save Time! I introduce you to the concept of buyers psychology.
First a little context
I first heard of Chet Holmes buyers pyramid when I attended Business School in 2015 with Mal Emery. I recall from that point thinking… "I must have a way to connect with more of my prospective clients", and I grew to learn this is done using the Triple C Method of: Collect, Convert, Create.